Content：Date:2010-04-20 06:11

how long does it usually take for items to arrive in Ulaanbaatar, mongolia? is it possible to arrive in mongolia?

Reply：Date:2010-04-21 03:32

Hi,

To Mongolia by EMS, the first 0.5kg is USD12.8, and each additional 0.5kg is USD3, it takes 5-7days to reach you, what's your opinion?

Content：Date:2010-04-14 22:29

how long does it usually take for items to arrive in california, usa?

Reply：Date:2010-04-16 01:36

Hi,

Usually, it takes 5-7days.

Content：Date:2010-04-14 22:28

how long does it usually take for items to arrive in indonesia?

Reply：Date:2010-04-16 01:34

Hi,

Usually, it takes 5-7days.

Content：Date:2010-04-12 12:32

а вы можете вернуть мне деньги за пальто, если я вам его обратно вышлю? я могу предоставить фотографии, подтверждающие, что размеры не соответствуют заявленным.

Reply：Date:2010-04-12 22:45

Hi,

Ok, you may send me the picture you measure the coat by email firstly.

Content：Date:2010-04-11 18:09

I ordered my stuff on March 28,2010 and today is Apirl 11th. Why havent i received my stuff yet? I live in the US.

Reply：Date:2010-04-12 02:48

Hi,

Yes, we received your payment on  March 28,2010, but it is not including the shipping fee yet. I wrote an email to you at same day, but we don't receive your reply, I will send the email again, please check and write back soon.Thanks! 

Content：Date:2010-04-10 14:36

Здравствуйте! я заказывала у вас пальто QT99807. оно оказалось мне мало. параметры пальто, которые вы указываете не соответствуют реальным. а именно: рукав-56 см,плечи-37 см, длина-79 см,грудь-86! я отова обменять его на размер L. возможно ли это? и каким образом можно сделать?

Reply：Date:2010-04-12 02:44

Hi,

The measurement difference is 1-2cm,  I just go to mesure the length again, it is about 84cm( from shoulder to the bottom ), please check again.  To exchange QT99807 is ok, but the exchanging shipping fee is expensive, are you sure you want to do it?

 

Content：Date:2010-04-04 15:03

how long does it usually take for items to arrive in california, usa?

Reply：Date:2010-04-06 04:11

Hi,

It takes 5-7days to reach USA. With the tracking No.we tell after sending out the order, you could track on the web www.ems.com.cn

Content：Date:2010-04-03 09:55

hi,i'm from Malaysia. can i know your discount package & also your shipping cost?

Reply：Date:2010-04-06 04:10

Hi,

About the shipping fee by Dpex, the first 0.5kg is USD9, and each additional 0.5kg is USD5.2. When you purchase above 20pcs, we will give 5% discount, when above 50pcs, we will give 10% discount.

Content：Date:2010-04-02 23:25

I made an order what it says unpaid. WHy is that? I gave my credit card number and it is definitely valid

Reply：Date:2010-04-03 01:43

Hi,

The payment is received, and I just write you an email, please check.

Content：Date:2010-04-02 21:55

I want to buy dress QT6030 in blue and medium but it has the icon No products. What does it mean? P.S. the weight of the dress is .25 but is that for all sizes?

Reply：Date:2010-04-02 22:37

Hi,

QT6030 is available in S size only, and its weight is about 0.25kg for all size.

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